Job Description

At Ambulance Victoria (AV) we are proud to share our commitment to saving and improving lives by providing outstanding care for our patients. It is our promise to every patient, and it sits at the heart of everything we do. No matter what corporate or support role you play in delivering our critical services to Victorians, you join a team dedicated to bringing our vision of ‘Outstanding emergency health care every time' to life. 

We are seeking an Advisor Employee Communication to join our Employee Communication team and provide critical support on a range of internal communications initiatives and strategies. This is a full-time, ongoing position based at our Doncaster headquarters. While WFH/Hybrid options are available, it is essential that the successful applicant maintains a presence at Doncaster in line with our hybrid working model. 

About the role

Reporting to the Manager Employee Communication, responsibilities of this position include but not limited to: 

• Partner with our internal stakeholders and subject matter experts across AV to conceptualise, initiate, implement, promote, and evaluate strategic communication programs and campaigns
• Support the development and delivery of integrated communication content and campaigns to engage employees, stakeholders, and community, underpinned by best practice communication and behaviour change principles
• Successfully work across the wider Strategy & Engagement Division to bring in relevant subject matter expertise as needed, to ensure the delivery of successful campaigns and initiatives
• Provide input to measurement frameworks that evaluate the success of strategic communication programs against agreed objectives including gathering, analysing, and reporting on patient, partner, and people outcomes 

About you

To be considered for this position you will possess a degree in a relevant discipline (Communications, Public Relations, Marketing or Journalism) or relevant industry certification with proven subsequent relevant experience, or an equivalent combination of training and relevant experience. Other requirements include but not limited to: 

• Experience in developing, implementing, and evaluating strategic communication strategies, plans, programs, and policies across a range of organisational functions
• Demonstrated knowledge and understanding of best practice strategic communication and behaviour change, with a passion for employee communications and engagement
• Strong writing skills and the ability to develop creative content for a range of channels and audiences that engages and connects
• Ability to work independently, flexibly, dynamically and connect with our stakeholders to provide sound communications advice and support across a range of projects 

Working at Ambulance Victoria

As a valued member of AV, you will enjoy a professional working environment that recognises the importance of work/life balance. We offer salary packaging options, generous personal leave entitlements, accrued days off for full time roles, and other benefits including free on-site parking. 

We believe our people are our greatest resource and the sustainability of our workforce depends on how well we utilise our people's skills and abilities and whether our staffing reflects the diversity of the Victorian community. If you are ready to be an integral part in bringing our values of Care, Accountability, Respect and Excellence to life at AV, we want to hear from you! 

Important information

By applying for a position, you agree to undertake an assessment of any Secondary Employment or outside interests, in line with AV's Secondary Employment procedure. This is required to ensure there is no perceived or actual conflict of interest for AV should you be successful and commence in the role. 

Successful applicants will need to have received the mandated COVID-19 vaccinations and be willing to complete pre-employment screening including references, misconduct, and Police Checks. 

This position is classified AV4 under the Ambulance Victoria (Management and Administrative Staff) Enterprise Agreement 2021. The position description can be found on the AV Careers website https://careers.ambulance.vic.gov.au. 

How to apply

Your application is an integral part of the selection process and should include: 

• Cover letter outlining your experience and interest in the position
• Current resume

When submitting your application, you will be prompted to respond to the following questions: 

• Describe how you work best – tell us how you like to receive feedback, be briefed on content and work with stakeholders?
• What has been your most enjoyable campaign or strategy to work on in your career so far and why?
• How do you manage conflicting priorities, people and work in limited timeframes?

Please note: Answers are limited to 500 words each and a separate document responding to the key selection criteria is not required. 

Applications must be submitted by 11.59pm AEST on Monday 15 June 2026. Applications must be submitted via the AV Careers Centre website https://careers.ambulance.vic.gov.au to be considered. Emailed applications will not be accepted. 

For further information, please refer to ‘Applying for a position with Ambulance Victoria‘. For any further queries please contact recruitment@ambulance.vic.gov.au or 03 9840 3653.

At all levels of our organisation a diverse and inclusive workforce allows us to deliver the Best Care to the Victorian community, and helps create a healthier, more productive workplace for our people. In the event you require a reasonable adjustment to support your application for this role, please contact us at recruitment@ambulance.vic.gov.au and a member of our Recruitment & Selection team will be in touch.