Job Description

At Ambulance Victoria (AV) we are proud to share our commitment to save and improve lives by providing outstanding care for our patients. It is our promise to every patient, and it sits at the heart of everything we do. No matter what corporate or support role you play in delivering our critical services to Victorians, you join a team dedicated to bringing our vision to be a world leading ambulance service to life.  

We are seeking a Senior Policy Advisor to lead the development, design and delivery of key policy projects on a range of people-related topics.  This is a full-time, ongoing position (part-time will be considered) within our People & Culture division. While WFH/hybrid options are available, it is essential that the successful applicant maintains a presence at our Doncaster headquarters in line with our hybrid working model.  

About the role 

Reporting to the Senior Policy and Research Manager, the successful applicant will support the division to implement policy positions and legislative requirements in HR policies and procedures and work with subject matter experts to draft content, identify gaps and opportunities for continuous improvement. Responsibilities include but not limited to:

• Develop policy initiatives that meet departmental objectives including resourcing, timeline, quality and budget parameters
• Provide authoritative, strategic advice and briefings on complex issues to AV's senior management and external stakeholders
• Monitor and report on high priority issues, risks and trends and prepare and present reports and recommendations for action for a range of stakeholders, including Executive
• Identify contemporary, reliable sources of evidence to support recommendations and decision-making
• Engage and consult with key internal and external stakeholders to ensure effective interface between policy development, program development, planning, service design and policy implementation 

About you 

The successful applicant will have completion of a postgraduate degree or industry certification (or progress toward) with high level relevant experience, or an equivalent combination of training and sound experience. Other requirements include but not limited to:

• Extensive experience in policy research, analysis and making evidence-informed recommendations to support the development of policies and programs
• Experience within a large, complex organisation or government department (desirable)
• Demonstrated project management skills to define and deliver agreed outcomes, including guiding and coordinating others to support project delivery
• Excellent interpersonal, written and verbal communication skills, including the ability to present complex information in a range of formats suitable for diverse audiences
• Strong analysis, critical thinking and problem-solving skills to enable policy design and development 

Working at Ambulance Victoria

As a valued member of AV, you will enjoy a professional working environment that recognises the importance of work/life balance. We offer salary packaging options, generous personal leave entitlements, accrued days off for full time roles, and other benefits including free on-site parking.  

We believe our people are our greatest resource and the sustainability of our workforce depends on how well we utilise our people's skills and abilities and whether our staffing reflects the diversity of the Victorian community. If you are ready to be an integral part in bringing our values of Care, Accountability, Respect and Excellence to life at AV, we want to hear from you!  

Important information 

By applying for a position, you agree to undertake an assessment of any Secondary Employment or outside interests, in line with AV's Secondary Employment procedure. This is required to ensure there is no perceived or actual conflict of interest for AV should you be successful and commence in the role.  

Successful applicants will need to be willing to complete pre-employment screening including references, misconduct, and Police Checks.  

This position is classified AV5 under the Ambulance Victoria (Management and Administrative Staff) Enterprise Agreement 2021.

The position description can be found on the AV Careers website https://careers.ambulance.vic.gov.au.  

How to apply 

Your application is an integral part of the selection process and should include: 

• Cover letter outlining your interest in the role
• Current resume
• A separate document addressing the key selection criteria from the position description

Applications must be submitted by 11.59pm AEST on Tuesday 10 June 2025. Applications must be submitted via the AV Careers Centre website https://careers.ambulance.vic.gov.au to be considered. Emailed applications will not be accepted. 

For further information, please refer to ‘Applying for a position with Ambulance Victoria‘. For any further queries please contact recruitment@ambulance.vic.gov.au or 03 9840 3653 quoting the job title.

 At all levels of our organisation a diverse and inclusive workforce allows us to deliver the Best Care to the Victorian community, and helps create a healthier, more productive workplace for our people. In the event you require a reasonable adjustment to support your application for this role, please contact us at recruitment@ambulance.vic.gov.au and a member of our Recruitment & Selection team will be in touch.