Job Description

At Ambulance Victoria (AV) we are proud to share our commitment to save and improve lives by providing outstanding care for our patients. It is our promise to every patient, and it sits at the heart of everything we do. No matter what corporate or support role you play in delivering our critical services to Victorians, you join a team dedicated to bringing our vision to be a world leading ambulance service to life. 

We are seeking an experienced Research Coordinatorfor the development and delivery of research projects and clinical trials. This is a full time ongoing position. Whilst WFH/Hybrid options are available, it is essential that the successful applicant maintains a presence at our Blackburn headquarters in line with our hybrid working model. 

About the role

Reporting to the Director Research and Evaluation, this role will develop project plans and protocols, oversee governance processes, undertake data collection and analysis, follow-up patients, interact with key stakeholders and be responsible for project conduct and delivery. Responsibilities include but not limited to: 

• Develop and maintain all required project documentation, including risk registers, communication plans, and stakeholder management plans
• Apply AV's research governance procedures and frameworks, including the submission of research governance and ethics documents and the conduct of research project assessments
• Ensure the project meets expectations with respect to quality, budget, delivery timelines and strategy
• Undertake data collection and analysis to support program evaluation or the monitoring of clinical performance
• Contribute to the planning and the delivery of complex projects under the direction of Director Research & Evaluation 

About you

The ideal candidate will have a completion of a Completion of a tertiary qualification (preferably at post graduate level) in a relevant discipline with previous experience in research projects.Other requirements include but not limited to: 

• Experience in the health or emergency services sector
• Highly developed quantitative analysis skills with experience using relevant software (e.g. statistical packages, database tools)
• Demonstrated knowledge and experience in the development of data extracts, data quality control (e.g. cleaning & coding) and statistical analysis of large complex data sets
• Attention to detail with well-developed conceptual, analytical and problem-solving skills
• Experience in the preparation of research reports and publications, preferably in a service delivery environment 

Working at Ambulance Victoria

As a valued member of AV you will enjoy a professional working environment that recognises the importance of work/life balance. We offer salary packaging options, generous personal leave entitlements, accrued days off for full time roles, and other benefits including free on-site parking. 

We believe our people are our greatest resource and the sustainability of our workforce depends on how well we utilise our people's skills and abilities and whether our staffing reflects the diversity of the Victorian community. If you are ready to be an integral part in bringing our values of Care, Accountability, Respect and Excellence to life at AV, we want to hear from you! 

Important information

By applying for a position, you agree to undertake an assessment of any Secondary Employment or outside interests, in line with AV's Secondary Employment procedure. This is required to ensure there is no perceived or actual conflict of interest for AV should you be successful and commence in the role. 

Successful applicants will need to be willing to complete pre-employment screening including references, misconduct, and Police Checks. 

This position is classified AV4 under the Ambulance Victoria (Management and Administrative Staff) Enterprise Agreement 2021. The position description can be found on the AV Careers website https://careers.ambulance.vic.gov.au. 

How to apply

Your application is an integral part of the selection process and should include: 

• Cover letter outlining your experience and interest in the position
• Current resume 

Applications must be submitted by 11.59pm AEST on Wednesday 30 April 2025. Applications must be submitted via the AV Careers Centre website https://careers.ambulance.vic.gov.au to be considered. Emailed applications will not be accepted. 

For further information, please refer to ‘Applying for a position with Ambulance Victoria‘. For any further queries please contact recruitment@ambulance.vic.gov.au or 03 9840 3653.

At all levels of our organisation a diverse and inclusive workforce allows us to deliver the Best Care to the Victorian community, and helps create a healthier, more productive workplace for our people. In the event you require a reasonable adjustment to support your application for this role, please contact us at recruitment@ambulance.vic.gov.au and a member of our Recruitment & Selection team will be in touch.